Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
7.0/10
Very good
Rooms
7.6
Location
8.6
Service
6.6
Dining
6.8
Guest reviews
7.0/10
based on 5 reviews
John
United States of America,
March
2025
6.8/10
Staying at the Palace Garden Hotel was a pretty nice experience overall. The room was spacious and stylish, but I felt like the service could use a little bit more attention. The location was super convenient for sightseeing, though the dining options could've been a bit more diverse.
Rooms
8.0
My room was really spacious and had a modern design that I loved. The bed was super comfy, which made for great sleep.
Service
6.0
While the staff was generally friendly, I noticed some delays with room service that were a bit frustrating.
Location
9.0
The hotel's location was perfect for exploring Beijing, with lots of attractions just a short walk away.
Dining
5.0
Dining at the hotel was alright but lacked variety. I expected more options for meals during my stay.
Facilities
7.0
The facilities were decent, but I was bummed that the laundry service took longer than I anticipated.
George
United States of America,
March
2025
7.0/10
My stay at the Palace Garden Hotel and Resorts was enjoyable overall, with exquisite room amenities and picturesque surroundings. But I found the room service to be a bit slow at times, which impacted my experience slightly.
Rooms
8.0
The rooms were tastefully decorated and featured luxurious touches like upscale toiletries. I appreciated the spacious layout and comfortable furnishings, making it a good haven after a long day.
Service
7.0
The staff was generally attentive and friendly, though I experienced a few delays with room service that could use improvement. The bell staff was prompt and helpful, easing my arrival and departure.
Location
9.0
Situated conveniently, the hotel is close to major attractions but in a peaceful area that allowed for relaxation. I loved exploring the nearby gardens and enjoying the serene atmosphere.
Dining
6.0
I had a fun experience trying the local dining options, including some tasty hot dogs that were a nice surprise. However, I wished there were more variety in the in-house dining choices.
Facilities
8.0
The facilities were well-maintained, and I took advantage of the free shuttle service, which was a great convenience. The laundry service was also efficient, making my stay smoother.
Clyde
United States of America,
March
2025
7.2/10
My stay at the Palace Garden Hotel And Resorts was quite nice overall. The spacious room offered a cozy retreat, and the big salads I had for lunch were delicious. However, room service took a bit longer than I would've liked, which was frustrating. Still, the lush gardens were a highlight, making up for the minor inconveniences.
Rooms
8.0
The room was spacious and comfortable, perfect for relaxing after my day out.
Service
6.0
The staff were friendly but room service was a little slow at times.
Location
9.0
Tucked away in a serene area, it's a peaceful escape from the bustling city.
Dining
8.0
I loved the big salads I tried; they were fresh and flavorful!
Facilities
7.0
With laundry service and a free shuttle, the facilities were pretty convenient.
John
United States of America,
March
2025
7.2/10
My stay at Palace Garden Hotel And Resorts was enjoyable overall, but there were a few hiccups. The rooms were spacious and beautifully decorated, but I did find the bathroom could use some updating. The staff was friendly and attentive, though the service felt a bit slow at times. Overall, it was a nice experience with just a couple of minor issues.
Rooms
7.0
The rooms were spacious and elegantly designed, but the bathroom shows some wear and tear.
Service
6.0
The staff was super friendly and helpful, but I noticed some lag in response times.
Location
8.0
Situated in a nice spot, it was convenient to explore nearby attractions.
Dining
9.0
I loved the homemade pies and jams served at breakfast; they were a real treat.
Facilities
7.0
The hotel offered great facilities like room service and a free shuttle, but the laundry took a bit longer than expected.
Harriet
United States of America,
November
2024
6.8/10
My stay at Palace Garden Hotel and Resorts was quite pleasant, thanks to its upscale atmosphere and attentive amenities. The room was spacious and well-furnished, though I did find the bathroom a bit dated. The dining options were enjoyable, particularly the delicious hot dogs they served, but I wish there were more variety for breakfast. Overall, I would say it was a good experience with room for improvement. 😊
Rooms
7.0
The room was spacious and well-furnished, providing a comfortable haven after a day of exploring.
Service
8.0
The staff were attentive and quick to respond to my requests, which enhanced my overall experience.
Location
8.0
Conveniently located, the hotel made it easy for me to access nearby attractions and public transport.
Dining
6.0
The hot dogs were a good treat, but I found the breakfast options lacking in variety.
Facilities
7.0
Facilities like room service and laundry were efficient, though I hoped for more recreational options.
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